Legal & Terms

Privacy Policy & Legal Policies

These are the official terms of use for epiologyskincare.com (the ‘website’), and Epiology Limited’s mobile, Facebook and Twitter applications (the ‘applications’) (collectively ‘the sites’). The content and services available on the sites are provided to you by Epiology Limited (‘Epiology’, ‘us’, ‘our’, ‘we’) subject to the following terms and conditions.

Please also review our Privacy Policy and other policies you may find throughout our sites in connection with certain functionality, ordering information and/or promotions. By accessing or using the sites, you are acknowledging that you have read, understand and agree to be bound by these terms and conditions.

Epiology reserves the right to update or modify these terms and conditions at any time. When changes are made, we will make the revised version available on this webpage and update the date above.

Copyright

All information and content available on the sites, including but not limited to Epiology’s name and logo, product images and descriptions, site design, text, graphics, images, trademarks, the selection and arrangement thereof are the property of Epiology Limited and are protected by copyright law. No part or portion of this site may be copied, sold or used in any manner without the written consent of Epiology Limited.

Disclaimer

Our sites provide general information about Epiology and the products and services we offer. The information contained in the site has been prepared solely for the purpose of providing information about Epiology. We reserve the right to change, delete or move any material on the site at any time without notice. Epiology shall not be liable to you or any third parties for any direct, indirect, special consequential or punitive damages allegedly sustained arising out of your access to or inability to access the site. This includes viruses alleged to have been obtained from this site, your use or reliance on the site or any of the information or materials available on the site, regardless of the type of claim or the nature of the cause of the action.

Using The Sites

Your right to use the sites is personal to you. You may not authorise others to use the sites and you are responsible for all of your own use of the sites. Content, information and advice given on the sites are free of charge (unless otherwise stipulated). You are responsible for your own network and connection charges.

Use of Products and Services

To purchase from epiologyskincare.com, you must be 18 years or older. The products and services available on the sites, including any samples Epiology may provide to you, are for personal use only. All of the products purchased from the sites should be used in accordance with the product’s instructions, precautions and guidelines. Please contact us if you have a question regarding shopping on epiologyskincare.com. Click here to view procedures relating to delivery and returns.

Pricing and Payment

All prices displayed on epiologyskincare.com are represented in local currency. Where applicable, local taxes are shown and included in the price. All prices are correct at time of publication; however, we reserve the right to alter prices for any reason at any time. Products displayed on epiologyskincare.com may be purchased using a secure online Visa or Mastercard transaction facility. Credit card transactions are processed in New Zealand. Some banks may charge an overseas transaction fee and/or foreign currency exchange fee for purchases made outside of New Zealand.

Promotions and Offers on the Sites

All promotions and offers are exclusive to epiologyskincare.com unless otherwise stated. Any promotion or offer may not be used in conjunction with another unless otherwise stated. Promotions and offers are subject to availability and Epiology reserves the right to revoke promotions and offers at any time and for any reason without notice. A minimum spend or designated number of products purchased may be required to qualify for a promotion or offer. Any such requirement will be outlined in the promotion or offer details. Epilogy reserves the right to run promotions and offers for sets periods of time and in specific geographies and not others if it so chooses. Free gifts cannot be exchanged for cash, resold by the purchaser, or returned for refund or replacement unless the product is faulty. Any decision made by Epiology regarding promotions and offers on the sites is full and final.

No Reseller Activity

You may not sell or resell any of the products, services or samples you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order or products or services to be provided to you if we believe, in our sole discretion, may result in the violation of our terms and conditions.

Security

Transactions made on epiologyskincare.com are protected by the latest security mechanisms and are only used for the purpose of transaction fulfilment. We do not store cardholder information. We use the secure DPS Hosted Payment Solution to process online orders. You’ll be able to see your card being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer you a safe and quick online shopping experience. DPS is committed to protecting the security of your data. DPS uses a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. When it transmits sensitive information (such as your credit card number) over the internet, the information is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on the site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.

Third Part Links

Epiology may provide links to other websites or applications (collectively, ‘third party websites’) as a service to those interested in this information. Epiology does not monitor, approve or have any control over any content located on third party websites. The inclusion of any links to third party websites does not imply any association or relationship between Epiology and the third party website. Epiology does not guarantee, endorse or adopt the accuracy or completeness of content on any third party website. Epiology is not responsible for updating or reviewing content on third party websites. You use third party websites at your own risk.

Cookies

We use cookies to provide a better overall experience for our users. Stored on your computer, these cookies include information about your interactions with the Epiology site. They are used by our content management system to remember your details. This enables us to make your future site visits more enjoyable, with the most accurate information possible.

Click here to learn more about how we use cookies for Google Analytics tracking.

Cookies used in the Epiology Site

  • PHPSESSID: This cookie remembers the preferences and settings you have made. If blocked, parts of the site will either not work or will be inaccessible to you. The cookie is deleted when you close your browser.
  • PastMember: This cookie remembers if and when you have previously logged in. It does not store any of your personal information, but is used for registered users to update their personal record in our database. It is stored for 90 days before deletion.
  • alc_end: This cookie is used only if you tick the ‘Remember email and password for next time’ box upon logging in. It is stored for 90 days before deletion.